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Michael Chandler Homesearch
© 2000


Employing a homesearch agent is no luxury; not even for the first time buyer?

Homesearch agents have really come into their own in recent times as the buying public have realised that at long last there is someone on their side. For years the buyer has thought that the agent will help them, he probably will up to a point, but at the end of the day he is paid by the vendor and his loyalty is to the vendor. Buyers will tell the agent that they would like to offer "Y" but if pushed will offer "X", what do you expect the agent to tell his client? If you employ a Chartered Surveyor and Relocation Agent who knows the ropes, his sole criteria is to act for you and to do his utmost to get the right property at the cheapest possible price and with the minimum of hassle.

I have achieved this on several occasions this year. I have been given an indication of what my clients will pay and they have been delighted when I have been able to tell them that the property has been secured for less. This may nearly accommodate my fee within their budget. If you use a Relocation Agent who is a Chartered Surveyor he will understand the survey report and deal with any problems that arise and willingly renegotiate the price. It may rightly be pointed out that the Homesearch agents is also "cutting his own throat" by getting it for less. Most of us are paid on a percentage of the final price. In my view this is part of the service and something, which I am pleased to do. A good job done, often leads to recommendations and more work.

I have acted for several first time buyers recently, unlike some Relocation agents, the price level where I start is no influence to me as for whom I work. My company has bought properties at £72,500, a few years ago now, admittedly and we have found properties for over a million. First time buyers can be very rewarding to work for, they usually don't know the ropes and are delighted to find someone who "will hold their hand". I am currently doing just this, the husband is exceedingly busy and the wife has two young children of three and under. Consequently it is a mammoth exercise for them to find the right house themselves. They have no experience of the negotiations and they are not conversant with mortgages, types of surveyor reports, what is meant by exchange of contracts etc, or dealing with the aggression of some agents.

A lot of the agents with which I deal are very nice people. We respect each other and many of them will ring me about new instructions, we understand the nature of each other's job.

Other very satisfying instructions have occurred when we have helped people with mobility problems find the right property with the necessary door widths providing access for a wheel chair can be quite a problem.

Our fees are not extortionate when considering that they are only payable once a property has been found and contracts exchanged, apart from the initial modest retaining fee.

We can save you so much time on travelling to see houses which turn out to be inappropriate to your specifications. We will view all properties first, which may seem suitable and then report back to you.

We would hope to find the right property within your budget in a reasonable period of time. Should the right property not be available we will continue the search with an overview after six months of research.


Written by Michael Chandler FRICS.

The Royal Institution of Chartered Surveyors
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